Public Offer

1. Merchant Information

This Public Offer is made by Optify Automation Systems, business number / ID 320802317, Israel.

Support email: contact@optifyflow.com.

2. Offered Services

The offer covers AI automation services, Telegram bots, CRM integrations, business process automation, custom automation projects, AI tools, and digital packages or credits made available by Optify Automation Systems.

The exact product, package, number of credits, scope of work, delivery format, and price are shown at checkout, in the Telegram bot, on the website, or in the written project agreement before payment.

3. Acceptance

A customer accepts this offer by placing an order, making a payment, using a paid digital package, or approving custom project work. Acceptance means the customer agrees to this Public Offer, the Terms of Service, and the Privacy Policy.

4. Delivery

Digital packages or credits are normally activated after payment confirmation. Custom automation projects are delivered according to the agreed scope, required customer inputs, technical feasibility, and third-party platform availability.

Delivery may be delayed if customer information, required access, platform approvals, API credentials, or third-party services are unavailable.

5. Customer Obligations

The customer must provide accurate contact information, lawful materials, required access, and timely cooperation. The customer is responsible for ensuring that their intended use complies with applicable laws and third-party platform policies.

6. Payment Terms

Payment is due at checkout or according to the agreed project terms. Payment may be processed by third-party payment providers. Taxes, currency conversion, bank fees, or payment provider fees may apply according to the provider's rules and applicable law.

7. Refunds and Cancellation

Refund and cancellation note: Digital AI packages, credits, and delivered automation work are generally non-refundable once access has been granted, credits have been used, or project work has started. If a paid service cannot be delivered due to an issue on our side, contact support and we will review the case in good faith. Custom project cancellation terms may depend on the agreed scope and work already completed.

Requests should be sent to contact@optifyflow.com with the order ID and relevant details.

8. Service Limitations

Services are provided with reasonable professional care, but results may vary depending on customer inputs, data quality, platform limitations, integrations, third-party services, and business conditions. Optify Automation Systems does not promise specific financial or operational results.

9. Governing Terms

This Public Offer should be read together with the Terms of Service and Privacy Policy. If a custom written agreement is signed for a project, that agreement may define additional or different commercial terms for that project.